Next time you’re in a little bit of a rush and don’t want to
spend an arm and a leg on lunch, ditch the Mickie D’s drive-thru and head
elsewhere. Many Americans, without even knowing it, have been dining at “fast
casual” type restaurants for the last couple of years. Places like Chipotle Mexican Grill and Blaze
Pizza are setting the standard for successful fast casual restaurants. They are casual eateries, where one can feel
comfortable eating by oneself and also watch their food being made right in
front of them.
Chipotle
has made a killing in the last couple of years, seeing as though the company is
now worth $16 billion. This is
attributed to a couple factors. Firstly, you can customize your food however
you’d like it, and you know that they’ll get it right because you are telling
them as they make it. No one tends to
like it when they open up a burrito from Taco Bell and find it smeared with
sour cream when they had clearly told the lady no sour cream!
What makes
it different and perhaps more appealing than places like In-N-Out, is the fact
that you can see all the various toppings and options. Visually looking at colorful and fresh ingredients
is a huge plus. Seeing is believing, and
you best believe that Chipotle and its customers know that already.
When one first holds a ridiculously
huge Chipotle burrito, the feeling is pure delight. Honestly, it makes any other burrito look pathetic. For around the reasonable price of $6.50, you
get major bang for your buck. Generally,
most entrées at sit-down restaurants tend to be a couple bucks more expensive
than your typical fast casual entrée.
Dining in
is also a nice experience. Chipotle
employees greet you with smiles while chanting “Welcome to Chipotle!”. The atmosphere is super cool and modern:
plywood and sleek steel furniture, giving it a light and refreshing look. Anyone would rather be spotting sitting in a
Chipotle during a lunch break rather than a Burger King, am I right? Trendiness
is a real biggie, and Chipotle has mastered it.
The biggest
upside may very well be the fresh, locally produced ingredients that are
pledged by most of these eateries. Chipotle calls it “Food With Integrity” –
they promise to only use meat and produce that hasn’t been altered by hormones
or antibiotics. Mentioning this on the
menu of each of its two thousand and something restaurant really helps boost
its reputation. Nowadays, where everyone
seems to be talking about the new “superfood” and why we should be
anti-industrialized agriculture, it is important that companies adapt in the
form of what they have to offer. After
all, being environmentally and health conscious is a very marketable commodity
in today’s society.
All of
these benefits have created a strong sense of consumer loyalty for Chipotle as
a fast casual brand. In fact, some
people seem to prefer waiting in the long twenty-minute lines during lunch
hour, rather then go to a fast food restaurant.
If they were in a hurry, they could just order on the Chipotle mobile
application on their phone and their burrito would be ready to pick up!
Overall,
this says a lot about American culture and society. We are noticing a trend of getting what we
want, exactly how we want it, and in the best way possible. Fast food used to be a large facet of
American life, and now we are seeing it slowly diminish and being substituted
with better alternatives. We are
constantly striving to do better, whether it’s for our health or the health of
our environment. Supporting restaurants like Chipotle indicates the evolving
nature of Americans and our diets.